Troubleshooting & FAQ
A few quick fixes when something goes wrong.
No tab audio is captured?
Make sure tab-audio capture is allowed and the tab is actually playing sound. Reload the page and press Start again.
Captions lag or freeze?
Check your network and close heavy tabs. Press Stop then Start to refresh the session.
Out of translation hours?
Upgrade for more hours; your quota resets at the start of the next billing period.
Sign-in fails?
Sign out and back in with Google, and make sure your browser allows the sign-in popup.
Need more help?
Contact [email protected] — we are happy to help.